Police No Longer Responding

The San Jose Police Department has long maintained the practice of responding to reports of audible alarms reported both by alarm companies and residents. As the number of installed residential alarms has grown throughout the years, the demand placed on police resources dedicated to alarm responses has grown commensurately.

As is the case with many law enforcement agencies throughout the nation, the San Jose Police Department has seen its staffing levels reduced substantially, necessitating the reprioritization, modification, and elimination of certain police services.

In 2008, The San Jose Police Department conducted a study of false alarms in the City and found that over 98% of all alarm calls were indeed false alarms. The cost of these false alarms to the Department was $662,000. In 2010, the Department responded to 12,450 alarm calls throughout the City. While this represented approximately 6% of all calls for service, it was the second largest percentile category of all call types. Only two arrests resulted from these alarm calls and only 113 resulted in police reports being generated. It is clear that false alarm responses place a significant demand on police resources.

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